MotoGP™ Store
Terms and conditions

In compliance with the Spanish Law of Information Society Services (LSSI) published in the Official State Bulletin (B.O.E.) on 12 July 2002, the following is published:

1- Identifying data

store.motogp.com is a business entity belonging to E-Solutions Insiteout S.L. with Spanish NIF B-65660656, with business adress c/ Zamora 45 - 5º 4ª, 08005 Barcelona, Spain. Registered at the registry of companies in Barcelona the 29th april 2010, proctocol 1460 volume 41939.

2- Description of service

E-Solutions Insteout manages the online sales operations of www.store.motogp.com third store, specializing in the sale of MotoGP apparel.

3- Use of store.motogp.com site and services

  • 3.1 Minimum age
    store.motogp.com is only for use by adults, or minors accompanied by adults.
  • 3.2 License to use the web and services of store.motogp.com
    store.motogp.com offers a limited, revocable license to use their services in accordance with the General Conditions of Use. This license does not include the right to collect or use information from the site for purposes prohibited by store.motogp.com, competing with store.motogp.com, creating graphics based on the contents of store.motogp.com, or saving a copy of the site.
  • 3.3 Services offered by third parties
    store.motogp.com uses the services of other companies, such as delivery companies, to carry out certain services. store.motogp.com does not have any control over these third parties or their services, nor does store.motogp.com have any responsibility for incidences which may arise through the contracting of these third parties.

4- General rules

  • 4.1 Prohibited use
    You may not attempt to cause any damage to the site or services of store.motogp.com. For instance, and this list is neither complete nor exhaustive, you may not:
    • Obstruct the services of store.motogp.com using a virus or other programs designed to cause damage to any hardware or software.
    • Modify or create versions of any technology used on store.motogp.com.
    • Use any type of script, robot, or technology to monitor the site.
    • Collect emails or other information through emails through the services of store.motogp.com.
    • Impersonate another person or entity.

  • 4.2 Privacy and protection of personal data
    At store.motogp.com we are especially concerned with security and guarantee the confidentiality of the data provided by our customers. We promise to give you the best service and the best online experience.

    When a customer completes an order through our secure online server, personal data, addresses, and information related to your purchase and method of payment are incorporated into our database to process the order. In no case will personal information be transferred or sold outside of E-Solutions Insiteout S.L.

    You may check our Privacy and Protection of Personal Data.

  • Data Protection Act:
  • In compliance with the provisions of the Organic Law 15/1999 of 13 December, regarding Protection of Personal Data, we inform you that: E-Solutions Insiteout S.L. with Spanish NIF B-65660656, with business adress c/ Zamora 45 - 5º 4ª, 08005 Barcelona, Spain.
  • B. E-solutions InsiteOut SL guarantees the confidentiality of all data provided by customers. In addition to the minimum required by law, the collection and usage of such data is carried out under strict security standards to prevent the loss or manipulation of said data.
  • C. n accordance with current legislation, all customers of store.motogp.com have the right to access, repudiate, cancel, or oppose their information. Furthermore, at any moment the client may express their desire NOT to receive any type of publicity. To exercise these rights, customers can contact: store.motogp.com – Customer Service Department, c/ Zamora 45 - 5º 4ª, 08005 Barcelona, Spain., or email
  • D. In order to best carry out its services, E-Solutions Insiteout S.L. is required to provide certain customer data (name, address, telephone, etc.) to other companies that collaborate in the provision of services (carriers, etc.). In all cases, the data we provide is strictly necessary for the specific task they are to carry out.

  • 4.3 Conditions of purchase
    En At store.motogp.com we are especially concerned with security and guarantee the confidentiality of the data provided by our customers. We promise to give you the best service and the best online experience.
    • 1. System of sale
      To complete a purchase, the user must send an order online using the checkout process designed for that purpose. Please check out the step by step information on how to order.
    • 2. Applicable taxes
      The prices of the products at store.motogp.com include Value Added Tax (VAT) unless otherwise specified. Taxes are broken down in the cart, estimate and order summary.
    • Purchases which will be delivered to the Canary Islands, Ceuta, or Melilla are exempt from VAT.
    • 3. Method of payment
      When ordering, the customer must pay by means of paypal, Credit card, reimbursementa, bank transfer or a deposit to the account number provided. Only this way will the order be finalized and pass to production. In certain cases and to prevent possible fraud, store.motogp.com reserves the right to request customers use a specific payment method.
    • 4. Shipping method, costs, and time
      store.motogp.com sends its orders to customers resident in the Iberian Peninsula, Balearic Islands, Canary Islands, Ceuta, and Melilla through different transport companies. The shipping price is automatically calculated at the time you request an estimate or complete your order and it´s calculated based on the order's weight and destination. Consult our shipping info page for more detailed information on shipping time by country of shipment.
      Delivery times vary depending on quantity ordered and countries were the shipment must be made. Please consult the Production Timelines page for the expected production times. It is possible that for one reason or another, an order may suffer certain delays in production, due to stock shortages, prior customer confirmation, etc. In any case store.motogp.com shall deliver the products at the shipping address indicated by the customer in the shortest possible time according to the production timelines and shipment time and in any case, always within thirty (30) calendar days from the date on which the order was made.
      Delivery times may be altered by extraordinary incidents during transport or by difficulties encountered while delivering merchandise. store.motogp.com cannot accept any responsibility for delays caused by the transport agency, but is committed to replace within a reasonable period any merchandise which has been damaged or lost by said agency.

    5- Rights of store.motogp.com

    • 5.1 Monitoring
      store.motogp.com reserves the right (without assuming the responsibility) to monitor the transactions and communications on this site. If store.motogp.com determines, at their own discretion, that a user has broken or may break a condition in the General Conditions of Use or said transaction or communication is inappropriate store.motogp.com may cancel or restrict the access of said user, without further responsibility for the implicated parties.
    • 5.2 Modifications of service
      store.motogp.com reserves the right to modify the distribution, organization, and appearance of the site and the services offered, and can change or suspend its services and/or prices without advance notice and without further obligation.
    • 5.3 Cancellation of contract
      store.motogp.com, at its discretion and with or without notice, may:
      • a) Suspend or limit the use of store.motogp.com for a specific user, or close down an account.
      • b) Remove any content from the servers and directories of store.motogp.com.
      • c) Prohibit the use of store.motogp.com services.
    • 5.4 Communication sent by users
      store.motogp.com reserves the right to use material and communications sent by users in: questions, comments, forums, ideas, and contests; for marketing and other promotional acts, without considering these communications confidential.


    9- Legal basis of the Raffle “Valentino Rossi the game XBOX One signed by Valentino Rossi”



    The company E-SOLUTIONS INSITEOUT, S.L Domiciled in 08005 - Barcelona, Zamora Street, number 45, 5º 4ª y C.I.F B-65331530 (onwards “Insiteout”) for promotional purposes, organizes the raffle of Valentino Rossi The game collector edition (onwards, the “Promotion”) on an international level, developing through the web, in accordance with what is stablished in these terms and conditions.

    LAY OUT

    I- DURATION OF THE RAFFLE

    The Promotion will initiate on the day 12-30-2016 and will end on the day 01-08-2017, both days included.

    II- PROMOTION REQUIREMENTS AND MECHANICS

    The requirements to participate in the promotion will be the following:

    a) Everyone, without age limitations, will be able to participate if they meet the requirements set forth in this article.
    b) The participation will be formalized automatically when a purchase is made, on the online sales page ww.store.motogp.com, with a minimum value of 50€, in the dates specified in the article I.
    c) The participants will be able to register many times in this Promotion considered a participation per purchase under the previous postulations. The participation in this raffle will one or more participations per physical person, according to the number of purchases made.
    d) The personal information in which participants make the purchase must be truthful, and will authorize Insiteout to make any identity, age and data verifications.

    The mechanism of this promotion is based on:

    A raffle of 1 Valentino Rossi the game XBOX One signed by Valentino Rossi, worth 69,95€.

    In the raffle, a winner will be chosen, (onwards “winner”) and a substitute (onwards the “substitute”), on the day 01/10/2017. The winner will be contacted by Insiteout, through a message to the winner’s e-mail address, or through a phone call to the winner’s phone number, communicating the winning results. If a winner doesn’t contact Insiteout to accept the price within 10 calendar days of sending the e-mail from Insiteout, it will be considered a rejection of the prize. If the substitute doesn’t contact Insiteout within 10 calendar days of sending the e-mail from Insiteout, it will be considered a rejection of the prize. In this case, the raffle returns to be carried out with the initial database of the participants of the Promotion, under the same mechanism listed in this article.

    The raffle will be made in the presence of a notary the day 01-10-2017.

    The prizes are non-transferable, they cannot be challenged or claimed, nor can they be exchanged for money.

    III- DISQUALIFICATIONS AND PENALTIES

    If it is evident that any of the participants do not comply with the requirements of the agreement, or the proportionated data to participate are not valid, their participation will be considered null and they will be automatically excluded from the Promotion, losing all rights over the given prizes of this Promotion and, if applicable, the return of the prize already delivered.

    IV- PUBLICATION OF COMMENTS AND OPINIONS

    Comments or opinions that have inadequate content, that are offensive, insulting, discriminative or the ones that may infringe third-party rights will not be allowed. Neither will be those comments against an individual that violate their honor right principle, personal and family privacy and self-image. We will not be responsible for the damage caused by the comments that the Promotion participants might make, and that could harm the other participants sensitivity at any time.

    V- LIABILITY DISCLAIMER

    By way of information, but not limitation, we are not responsible for any losses, theft, delays or any other circumstance attributable to third parties, that may affect the development of this Promotion, nor are we responsible for the use that the participant makes regarding the prize obtained from this Promotion. We do not assume responsibility in cases of major power or fortuitous event that could prevent the realization of the Promotion or the total or partial enjoyment of the prize.

    VI- PERSONAL DATA PROTECTION

    In accordance with the provisions of the Organic Law 15/1999, of December 11th, Of Protection of Personal Data, And in its developing Regulation, each participant with the acceptance of these legal bases consents that their personal data will be incorporated into a file, of which we are responsible, and it will be used to send you Newsletters, commercial and promotional communications related to our services by letter, telephone, email, SMS / MMS, or by any other means of electronic communication.
    We inform you that you can exert your rights of access, rectification, cancellation and opposition by sending an e-mail to support@store.motogp.com Or by a letter addressed to the following address: Zamora Street 45, 5o 4a, 08005, Barcelona, attaching in both cases a copy of your DNI.

    VII- CHANGES

    We reserve the right to modify or extend these promotional terms, to the extent that it does not prejudice or impair the rights of the participants in the Promotion.

    VIII- APPLICABLE LAW AND JURISDICTION

    These legal terms will be governed by Spanish law. The Courts and Tribunals of the city of Barcelona will be qualified to resolve any claim or controversy that could arise regarding the validity, interpretation or compliance of these terms.